If you have too many other applications running, it may cause the Courseware to crash. Some anti-virus softwaremay also cause our application crash. If this occurs, restart your computer and close the anti-virus software before attempting to open the Courseware.
Another reason the Courseware may be crashing is that the operating system or hardware your computer is using does not meet our minimum requirements.
Compatible Software and Hardware:
Operating Systems: Windows7, Windows8, Windows10, MAC OS 10.10x and above
CPU: Intel Core i3 CPU or better
Memory: 4GB + RAM
If you have checked all of the above, please uninstall the Courseware and reinstall the Courseware application following the steps in Q1.